Accessibility Statement

Last Updated: February 28, 2026

North Valley Fiber is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to provide a website experience that is inclusive, usable, and accessible to the widest possible audience, regardless of technology or ability.

Accessibility Standards

North Valley Fiber strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines outline best practices for making web content more accessible to individuals with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments.

Ongoing Efforts

We recently conducted a comprehensive accessibility review of our website, including automated testing and manual evaluations. As part of this review, enhancements were implemented to improve:

Color contrast and visual readability
Decorative icon accessibility
ARIA usage and semantic structure
Keyboard navigation support
Form labeling and interactive control clarity

Accessibility is an ongoing effort. We continue to monitor our website and make improvements to enhance usability and compliance.

Third-Party Content

While we strive to ensure accessibility across all pages, some third-party integrations or content may not be fully controlled by North Valley Fiber. We encourage vendors and partners to provide accessible content whenever possible.

Feedback & Assistance

If you experience difficulty accessing any part of our website or need assistance, we welcome your feedback.

Please contact us:

Phone: (530) 897-3600
Email: josh.marquis@chicoca.gov
Mailing Address: 411 Main St, Chico, CA 95928

When contacting us, please describe the issue and the page URL so we can respond promptly.

North Valley Fiber is committed to responding to accessibility concerns in a timely and effective manner.